Ordering Information

ORDER INFORMATION:

1. Confirmed and Unconfirmed addresses:
If you do not have a confirmed address your order may be rejected by Pay Pal due the problem of identity theft and credit card theft or fruad. If you feel your order has been rejected without cuase please send an email to us at the appropriate address below.

If you have a confirmed address there will be no problem with your order and it will be processed in the usual fashion.
2. There will be a 7.60% sales tax added to all Missouri orders. Uncle Sam wants his too you know!
3. E-checks are accepted but there will be 3 - 5 day delay in your order while your check clears.
4. Your credit card invoice will be billed to RoadLeather.

RETURN POLICY :
Due to some people using Roadhouse Leather as an on line fitting room, we have had to change our return policy. There are some who like to order items then dedide they do not like the fit then after getting the correct size deciding they do not like the style. They should have known that from the first one! This has caused undue expenses to Roadhouse Leather. Unfortunately this causes us to rearrange how returns and exchanges are delt with. There now is a 20% restocking fee for all returned items except wrong size exchanges and defective items. Return postage on wrong size exchanges will be paid by the customer (unless the wrong size was sent) for the first exchange, any exchanges after that a return shipping fee will be charged via a PayPal money request sent the e-mail address you used to make your purchase. No exchanges will be sent until this is paid.

Due to health regulations we cannot accept returns on thongs, pantys, and bras except for wrong size exchanges.
Please include the following:
1. invoice or order number
2. discription of problem
3. what action you would like taken (i.e. refund, credit, or replacement of item).
4. email address or *phone number where you can be reached.
You will recieve an email or phone call with instrctions on how to return your item.

Mail orders are accepted. Please send these orders to:
Roadhouse Leather
405 Coates Street
Macon, Mo 63552

We accept Mastercard, Visa, American Express, Discover (credit or debit) please include Security Code and Expiration Date, Money orders, Cashiers checks, and personal checks. Personal checks will require an additional 5 -10 days to clear. No orders paid by personal check will be proccessed until check has cleared.
If odering by mail please include the following:

*Shipping address

*Email address or *phone number where you can be reached during normal business hours.
Your phone and email will only be used to contact you in concerning your order. It will not be given to any other intity such as third parties.

*Product discription and item number *Size required, Please note there are price increases for any size over XL and above.
Please refer to the drop-down prices on the site for exact price.

As usual there are no shipping and handling costs for orders over $50.00 (Applies to standard US orders for lower 48 states only.).